Interview: How Taradara Made It!

Please meet Tara of taradara on Etsy! When I found her blog, I quickly realized that Tara is a terrific resource for handmade artists. I learned so much by looking through her posts; she’s involved in creative events, workshops, conferences, and groups that I’d never even heard of before.

I was intrigued by Tara’s achievements, and the more time I spent researching for this interview, the more everywhere she seemed. I hope you find as much inspiration from meeting her as I have! Enjoy the interview:

ipad cover by taradara

Tara, you opened shop on Etsy in February of 2010. How long had you been making your covers and cozies at that point? Was opening your shop on Etsy the first time you’d sold online?

I had started making wallets at the beginning and basically added to my line as the iPads, the Kindles, and the iPhones were launched.  When I see something that might fit my style and my product line, I will make it and see how they take in the shop.  Etsy is the first time I’ve sold online.

Do you remember what that first Etsy sale felt like?

I do remember.  Well, I remember my first ‘non friend’ or ‘non family’ sale!  LOL!  It was really self fulfilling as if ‘they found me and they really like my product!’  I called my mom in Canada and told her!!!

On your blog you say, “I now make my art and our home in Colorado.” How do you harmonize work life with home life? And how does that work-at-home freedom taste?

I have essentially accepted that my home life takes precedence over my work life during the day.  I say this because my boys are young and I really do believe that they are only young once and I truly do love doing things with them.  When they go to bed, that is when my ‘work day’ begins.  Like now, I’m answering these questions as 10:30pm.  I wanted to be able to stay home for a reason and they are the reason.  So, when they go off to school, I will find more daylight to work.  My harmony is everflowing.  I never can stick to a schedule as we are pretty spontaneous with our outings or just our day to day activities.  So staying flexible has really helped me to not stress out and to enjoy working from home.  Being accepting and welcoming of my work at home life and challenges has helped me get through some challenging moments.

taras studio photo by farrah jobling photography

Please describe your “zone”. What’s your studio like, and what’s the mood when you’re creating your products?

My zone can be clean one minute and a disaster the next.  I’ve actually posted pictures of what the ‘zone’ is like during my creating time for the 2012 Golden Globe swag bags … it was a disaster ‘zone’, it should’ve had yellow tape!  But then, I tidy up and something else will hit, and I mess it up again.  It’s a vicious cycle really, but I’m okay with that {I blend in with the boys!}

I love an artist with a cause. You donate 10% of your profits to Girls with Sole, can you tell us about the organization and how you got involved?

I was looking through a Traditional Home Magazine, believe it or not, and found that they honored 5 Classic Women.  They were all women who founded non-profits.  I got their addresses and sent them each a card holder and a card expressing how proud I was of them for believing in something so real and following through to such a high level.  I told them that they have done so much for others, that I thought that they should have a little gift for just themselves. They all responded with a thank you of some form.  Liz Ferro, founder of Girls with Sole, and I ended up communicating and becoming ‘friends’.  I have wanted to donate something my mine back to a fundraising entity, but could never decide which one.  Breast cancer, lung cancer, and Heart and Stroke are all big in our family and I thought about donating to them.  I just never did.  I really wanted to donate to a smaller organization that needed funds as well and that would go to a good cause.  So, as I learned more about Girls with Sole, I decided that this was definitely something I wanted to be a part of and to contribute my hard earned money to.  And since I started contributing, you would not believe the amount of wonderful things that have happened for my business!  It’s really something. Coincidence, perhaps.  But, I love what Girls with Sole does for abused girls and how it incorporates athletics into their lives to make it positive and turn their lives around.

taradaramadeit dot com have your pin it button ready

I’m drooling over the opportunities, accomplishments, and awards you mention on your blog. { Dear readers, you must check out Tara’s In the Press Page. She’s an inspiration of opportunity!

Among other things, you were named one of the Top 100 Leading Moms in Business your product was included in this year’s Golden Globe swag bags, and you sold your products at West Elm

I’m so glad that I’m following you on your website (taradaramadeit.com), and on Twitter and Facebook so that I can find out what you’ll accomplish next! You’re doing things that most of us have never thought of, and what I really want to know is, how in the world do you think up or expose yourself to all of these wonderful opportunities?

I truly cannot give you a definitive answer.  I wish I could.  Asking questions could be my number 1 answer.  If someone is doing something that I thing is pretty cool, I’ll ask them how they got involved or who the contact is.  All they can say is no or I don’t want to share this with you, but most times you won’t run in to that.  If you do, then you just need to be more creative and go at if from a different angle.  If I’m at a conference, I ALWAYS ALWAYS ALWAYS connect with the event organizer, the keynote speakers, or the attendees I know who are going that I NEED to talk with.  Sometimes it happens intentionally, but a lot of times, it happens organically.  I collect business cards and will often write on them if they are someone I need to connect with and WHY.  Networking is a huge aspect of business and I make every moment count when I’m in a time sensitive atmosphere.  I often know who I need to connect with, I have my ‘elevator pitch’ ready, and I have my game face on.  It’s go time from the moment I walk in the door.  Yes, I sound all ‘BOOM’, but in real life I’m very relaxed and cool.  It’s about making the most of your time and being focused.Another way I expose myself is that I am not afraid to put myself out there.  It’s in me to be a go getter, always has.  If there is something big happening in my business, I will send a press release out and FOLLOW UP on it.  I don’t wait for them to call or email me back, this could take weeks or not at all.  Press receives a ton of emails daily, so I really stay on top of it and make sure that I’ve done my work to ensure they received and saw my email.  Goodness, I’m on a roll!  I could go on and on, but the point is that YOU are your own marketer!  You need to OWN your business and truly OWN it, deep down in your core.  Once you do this, you know that nothing can stop you and that EVERYBODY should know about your product!

So, go do it!  Go OWN your business and make sure EVERYBODY knows about it!

Tara was recently invited to apply for the television show, Shark Tank. Did she make it? Find out here:

Shark Tank Update!

embellished wallet by taradara

What has been your proudest handmade moment?

There have been many.  Hard to choose one.  Being chosen to be in the 2012 Golden Globe swag bags was a big one.  Being in the Celebrity Mother’s Day gift bags that went to Beyonce, Uma Thurman, Jessica Alba, Jessica Simpson, and 21 other celebrity moms was another.  And, of course, being *this* close to being on Shark Tank is the most recent cake topper.

What piece of advice would you offer somebody who is just starting out and looking for their first sale?

I would say to have good pictures with good lighting and good backgrounds.  Don’t have busy backgrounds for your products to compete with, people are buying online so your pictures are your 1,000 words.  They cannot touch or feel your product so you have to make it LOOK the most appealing to them as you can though the lens of a camera.  Do your research!  Look around for your price points for your product and your materials you’re using.  Do your research on your POSTAGE pricing!  This can make or break your first sale!!  I did a story on this to help Etsy sellers understand shipping pricing.

Thank you, Tara. It’s been incredibly insightful. Check out the taradara shop and read more about her adventures on her blog. If you’re a blogger too, grab a cup of coffee and sit down with her page dedicated to Blogging Tips. If you’d like to see more Tara on Marketing Creativity, check out her guest post: Free Marketing Techniques for Your Etsy Shop! Until next time and all the best ~

Case Study: A Candle Shop

Recently, shop owner Tony of Candlekraze reached out to ask if I had any advice for him. I took one look, realized he was selling candles, and started to type a mile-a-minute. Typically, I do not offer advice on an individual basis, which I explained to Tony. I told him that if we turned his request into a case study, I’d give him very specific advice and allow my friendly readers to add their input.

prettyy candles from red envelop, featured on hostess (with the mostess) blog

If you love candle-making, it’s a great business choice because there is a HUGE void of candles on the Etsy marketplace, which leaves a wide opening for success. Please take a look at the top sellers in the candle category on Craft Count:

Top 9 Sellers in Candles on Etsy

That list is supposed to be 100 long! This means that only 9 sellers on Etsy have made more than 1,000 sales in the handmade candle category. If that’s not an opportunity, I don’t know what is!

So, what I’m going to do for Candlekraze is take some advice I’ve offered on the blog and apply it to Tony’s shop.

Before we begin:

Tony, I told you that branding was important, and I think you should hire a professional to design a logo for you, and make labels for all of your products. Second, I think you should get a more basic container(s) with lids. And third, you will absolutely have to improve photography to make the candles look more desirable, and less homemade. I think these are 3 basic investments you must make, and these three things have to be in place before you’ll see success. To help guide you through this new venture, you can:

Choose role models and learn from their experience.

I love candles, and role models for Tony were the first thing I started to think about. Choose the role model businesses (I recommend off-Etsy brands) who have the reputation and customer base you strive for. The businesses you admire then become real-life mentors who have all the answers for your industry on their websites. I can think of a few role model businesses for the candle industry, but for the purposes of this article, I’m going to just choose one: Yankee Candle.

Customers love Yankee Candle, and I’m one of them. They have the scents I love, they’re long-lasting, they make great gifts, and they’re reasonably priced. You can aim to make customers say the same about your candles.

Next, you ask yourself some basic questions about your role model. Considering Yankee’s success, how does their brand represent their company? How do they photograph their candles? Why are their pictures appealing? What do their policies look like? How and where are they finding their customers? What are you doing better than them (in other words, why should customers want to shop you when they can shop them)? What are they doing better than you? How does their “about” page read?

Show Me the Love

This blog is all about how to make a living doing what you love. I know that I spend a lot of time talking about how to generate sales and revenue, but that’s because I already assume there is true love in your craft or artwork. Before I started Marketing Creativity, I wrote a more personal blog and I had this to say about the Energy Shop:

With These Bracelet, I Thee Share

That post holds the real of secret of my success. I genuinely love what I do, and my products, descriptions, and photography reflect that truth.

Start with the Basics

Successful handmade sellers offer a professional experience for their customers. So Tony, if I were you, I would go back to the drawing board right here. List what you’ve already made for sale, but create a plan for a more professional image. Your customers have got to trust you, and they might buy if they can see and smell your candles at a craft show, but online you’re going to need more sophistication in your photos and listings.

People don’t mind a handmade candle, but they do mind if it looks homemade. What I’ve suggested absolutely takes an investment, but if your candles are high quality and smell good, it’s an investment I’m sure will pay off.

Therefore, Tony, I know you have a busy schedule so I suggest you ask yourself if you have time to invest in and nurture a growing shop. Never underestimate your customers. If you don’t take the time to write proper listings, customers are not going to trust that you took the time to create a high quality product.

On this blog, my readers are typically looking for next-level advice (paid advertising and other marketing techniques). However, I do have a free report available that has a lot of suggestions on how you can improve your listings:

How to Convert Item Views into Items Sold! 

In closing, if Tony’s in love with candle-making, I believe he has an opportunity ahead of him. If you’re willing to invest a lot of time, all your heart, and a little bit of money (my suggestions for candle containers and professionally designed logo would cost approximately $750 to start) … there’s a giant opening for a run-away success in this market.

Spotted Sensations

Create Stationery with the Martha Stewart CraftStudio App. Get it FREE until 7/8.

1. Stationary software:: Martha Stewart CraftStudio App {Free until July 8, 2012}

The image above is an example of how you can create stationary with this app (mine’s downloading as I write this!). It’s only free for a limited time, so have at it.

2. If you’ve ever wondered how they antique and color and style all the wonderful photographs you find in blogs and the handmade marketplace, you will love this post.

The Creative Place:: on photoshop action sets. I just found this blog, and I was thrilled to see this simple break-down of Photoshop effects. As I said in the comments,

“This is the most helpful post on Photoshop that I’ve ever seen! I have a decent camera, but I have always been overwhelmed by the Photoshop software. Even though I look at great photographs and wonder, how’d they DO that, I stay away from the program. Thank you for naming these effects and showing the examples. Simple, yet so informative!”

3. This article from Social Triggers about creating repeat customers will make you think about how to keep your own customers coming back for more:

How to Turn New Customers into Repeat Customers (the secret is this one experiment)

4. I have a crush on farm life, and I’ve decided to live vicariously through Alexandra at Terra Dei Farm. I was browsing Twitter (I’m @_LisaJacobs_ and she’s @TerraDeiFarm) when she posted an article featuring this quote:

Learning to Do,

Doing to Learn,

Earning to Live,

Living to Serve.

I’ve fallen in love with this motto. Thank you, Alexandra.

5. Procrastinate much? If so, please read:: How to Lower the Bar and Create Bigger Wins by Pick the Brain. My favorite piece of advice: “There is no failure–only learning … What you used to call failure is just data collection.”

6. I was browsing the blogosphere when I stumbled across this helpful article by Meagan Visser, How to Create a Press Kit for Your Business. Do you have a press kit for your business?

Typography

7. Typography Pinspiration

I have become completely obsessed with font and typography. I spent the last week learning how to do it, and though I’m not a graphic designer, I’m making it happen. I found the software to make simple designs like these for less than $15.  After a little practice, I created the cover for a free report I’m offering (shown left). I’m going to share what I’ve learned and teach you how to do the same in an upcoming post.

Stay Tuned! Until next time and all the best~

Special Free Report: How to Convert Item Views into Items Sold!

Convert Item Views into Items Sold!

Just click the image above to start your download!

I have a present for you! Many online sellers have paid for my report, How to Convert Item Views to Items Sold! to increase their handmade sales. The positive feedback has been pouring in, and I soon realized that this content was too useful not to share with the whole world!

It’s completely free and available right here for instant download (simply click on the image above). I hope you enjoy it, and if you do, I’d be mighty grateful if you’d share it with your friends.

This is the first of many free reports to come, so be sure to subscribe to the blog (on your right —> ) and sign up for my email list so I can send you ANOTHER free report, Budget for Success: How I Tripled My Income in 2 WeeksEnjoy!

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3 Ways to Give Your Customers Exactly What They Want

What you think your customer needs and what your customer actually wants are often two very different things.

It happens all the time at the Energy Shop: I design a bracelet that I’m sure will be a hit, and it sits on my virtual shelves for weeks. At the same time, I list a new stone that I’m not sure will appeal to anybody, and it sells out that day.

The smudge sticks that never sold!

In fact, when I opened shop I thought my Feng Shui supplies would attract customers, and I hoped my gemstone bracelets might interest a few along the way. I created a few pieces of jewelry and sold out of them in the first week. A year later, I still had the full stock of Feng Shui supplies I started with, but I had sold more than 1,200 bracelets.

Your customers and clients are always telling you exactly what they want, and to figure it out, all you need to do is make sense of their patterns.

  • Learn and use the customer’s language. Pay attention when reading their comments and feedback. That way, you can begin to use the same words they use in your listings. Their words represent the things they value, such as: beauty, fast shipping, cozy, bright, comfortable, etc. My customers often comment on quality, so I offer a quality guarantee at the end of every listing in my shop.
  • Ask for their input. Once when I was hosting a customer appreciation special, I went to my Facebook fan page and asked my customers what attribute they were looking for more of in their life (i.e. peace, wealth, love, stress relief, etc.). It was just another case of what I think they need vs. what customers actually want. The response to my request was overwhelming, and none of it matched what I thought they would be looking for in a sale.
  • Repeat what works. I am trying to practice what I preach on this one, because I often sell out of best-sellers and never think to restock them. If one of your products sells out as soon as you list it, be sure to replace it. It’s a winner, and you want to keep it in stock. Even if the replacement stock doesn’t sell out as quickly as the first batch, rest assured that it’s presence improves the overall look and quality of your shop.

Until next time~

The Do’s and Don’ts of Product Photography

One of my favorite things about doing successful seller interviews is going back to their very first sale. For most sellers, that first sale says a lot about how far they have come in product photography. I’m calling myself out and pulling from the Energy Shop listing archives, as I highlight the do’s and don’ts of product photography. I like to think that my shop is ever-evolving, so I sincerely hope that in two years, my pictures of today will look amateurish and outdated!

I take all of my photos on a Canon EOS Rebel, and I highly recommend a digital single-lens reflex (DSLR) camera to anybody who is serious about photographing and selling their wares. I had the camera before I opened my Etsy shop, so everything seen here has been shot with a DSLR–which goes to show that you can shoot awful pictures on an excellent camera. I use the 18-55 lens that comes with the camera and the green box setting, which goes to show that you don’t need to be an expert because the camera is smart enough for the both of you. :) Some of the product photos in my archives were shot with a 50mm lens (I’m including examples).

I opened the Energy Shop for business in May 2010, and here is a picture of my first sale:

My first sale

DON’T: List the first picture you take of your product. Take your time with it and sample different lighting and backgrounds.

I just love the person who bought this, wherever she may be! This set of bracelets was taken on a white tea towel in my kitchen, with no flash. There were lights on in the kitchen, and sunlight coming through the windows. This shot screams “beginner.” In the listing, there is actually a picture of the bracelets laying on top of a cell phone. I’m not sure what I was thinking, but I do know that portraying scale was important to me back then (I also used to photograph the bracelets with a dime or safety-pin :) ). For my product, scale is unnecessary and just cluttered the pictures.

Creative Backgrounds

DON’T: Over-do the background. Avoid over-the-top props unless they directly relate to your product.

As soon as I started making my first sales, I started getting creative with the backgrounds. This Carnelian bracelet is situated on a green tea towel, still in my kitchen, and now there are artificial hydrangeas in the background. This is over the top, and looks completely silly to me. Reminds me of the saying, “Those who know better, do better.” It was clear that I was learning and searching to find the right look.

The next six pages of my sales show gradual improvement, and I love this about a shop’s history, you can literally watch the owner’s skill evolve. Seven pages in, my items started to look like this:

Shot outdoors in high sun

DO: Shoot in bright lighting with simple backgrounds.

Same camera, very different approach. I’m shooting on plain white paper and a wooden display circle (I use hand-carved wooden coasters I purchased in Zambia). I was in my backyard in mid-day, full sun (early or late sun casts distracting shadows). I love this shot, because in a pinch I could still use it to show off the Mookaite gemstone today. It’s bright, easy to see detail, and timeless.

Shot outdoors with a 50mm lens

DO: Buy one great lens.

Here is a great example of what a 50mm lens can do for your product. When people comment on a great photograph, it’s usually because it was shot with the 50mm lens. In switching to this lens on your DSLR, the subject pops, and the background blurs which gives the photograph dimension. Here you can see what it does to a product photograph. Again, this shot was taken on a white piece of paper outside in mid-day, full sun. This Amethyst is sharp in the front and then blurs toward the back. It still gives you a great idea of what the bracelet looks like, but it adds a little dimension and that makes it stand out.

Another example of the 50mm lens

I’m a huge fan of this lens, and here’s another example of why. You see the Chrysanthemum bracelet pop and stand out in the picture, and it looks gorgeous against the blurred greenery of my back yard. The 50mm is my go-to lens for great professional and personal photographs.

Off-center with short back-drop

DON’T: Let the backdrop drop off.

While the lighting and backgrounds were improving, I was still making rookie mistakes. Here’s a great example of something that might look obvious to everybody else, but I only corrected it recently. This photograph is off-center, and that could have been easily corrected in crop. More importantly, the back-drop ends very early on in the picture. This is a highly unnecessary mistake, I had plenty of room to shoot within the back-drop, I just didn’t think it made that much of a difference.

Exception to the creative background rule

DO: Make it seasonal.

Just say no to creative backgrounds, unless they can be done to bring nostalgia for a season. In this photo, I used fake autumn foliage and morning light. I love the image I captured for this Blue Jade bracelet so much, that I bring it back to the shop every fall.

Models are a definite Do!

DO: Use a model.

How cute is this picture?! My children model the children’s jewelry for me, and I prefer not to show their faces. They are sprinkled through the archives holding up peace and love signs with their backs to the camera. These chip bracelets don’t look like much lying on their own in a picture, but stacked on the arms of my children, they are practically irresistible. When you have a great product but it’s hard to do it justice on its own in a photograph, get a model! In a crowded marketplace, models grab the viewer’s attention before a lifeless product photograph does.

Creation Shots

DO: Show your hands creating.

I loved having this shot in my shop listings when I was making gemstone trees. There’s something interesting about the stones and being able to see the hands working. Where can you incorporate photos of you actually making your product? People will love to see them.

A message within

DO: Incorporate the message.

This is probably my best-selling, most viewed listing. I created this Sunstone appreciation bracelet when I reached 1,000 sales through my Etsy shop, and I think it radiates the gratitude I feel for my customers. I made a lot of these, so I took special care when photographing to make sure I was going to have 5 excellent pictures. The words grabbed people’s attention and drew them to the listing. I could have typed the words or printed them very neatly, as I’ve tried different variations in my listings. The handwritten “Thank You” was the best performer.

Currently, I try to keep things simple, clean, and bright:

Love a photo that sells the bracelet for me

DO: Love the money shot.

My jewelry looks best when I shoot on a clean background, outdoors in natural light. Keep it simple and you’ll know when you’ve achieved the perfect look for your product. Wishing you the money shot and all the best! Until next time.